I've got no one to blame but myself lah, tu lah, sapa suruh tanak check email awal awal, kan dah susah.
Sepatutnya ada meeting pukul 9 pagi ni, aku pon berkobar kobar lah datang ofis...kalau bukan kerana miting, tak der nye aku nak bangun pukul 5 and drive mengharungi traffic tu. I HAVE to work tonight (sampai pagi besok) so buat apa aku payah payah datang opis waktu siang kan!
Skali, diorg dah tundakan miting tu petang. what the crapppp.
Aku sungguh bengang.
Dan aku sungguh penat jugak.
I dunno why aku penat macam orang gila baru lepas kena kejar polis (motif??)
Maybe aku terlebih tidur, but maybe jugak aku tak cukup tidur. Har har har. kelakar tak cukup tidur konon.
Ni ha lagi satu yang membuatkan aku bengang seribu kali bengang.
Nak masuk salah satu accounts (work-related) pon dah kena locked! OKlah, it was my fault, sebab aku mmg tak ingat password, tapi aku ingat aku sangatlah terer kot kot lah attempt yg last skali tu tetiba boleh magically works kan..ha, amik kau.
But aku bukan bengang sebab kena locked, itu ok lagi...aku bengang sebab it took me fricking 15 mins to call the fucking helpdesk!!! Dah lah kena tunggu lama sampai aku rasa otak aku pon boleh jadi biol sebab dgr lagu waiting in line tu lama sangat..I couldn't even manage to talk to one of the guys!! Bodoh! Aku membazir masa sebegitu saja!!
Bukankah HELPDESK bermaksud YOU HAVE TO BE THERE 24/7 SUNNY OR RAINY DAYS?!?! Abis tu aku kol pukul 8:30 pon kau tak masuk kerja lagi what the crap.
Aku memang anti habis ah kalau nak kol helpdesk pasal menda menda IT (dlm company ni). Bukan saja servis mmg tip top lambat, tapi orang orangnya tak friendly jugak.
Aku tak paham ah, ye lah their customers are internal customers, tapi bukankah namanya CUSTOMER jugak?
hoho..
ReplyDeletethat ITSSO or wat so eva have been called.. memang.. that's why, dh 2 hari i kenot login to my intra due to password expired.. aku malas nk call the helpdesk.. they are helpful..tp after almost 1 hour and after bertekak bagai, baru la helpful.. if they require me to give mark on their service level, from 1 to 10, i wouldnt hesitate to give 0!
i stil remeber my 1st time calling them and it was bout 5pm (of course la kita call after settle sume keje kn).. ok la.. coz just utk reset password..wont take such a long time i believe..unfortunately, it took bout 10 minutes for them to pick up my call (hati dh mula membara), but still i can talk nicely..(budak baru la katakan).. told them my problems and all, so "she" pn, buat la apa yg patut, still, i cant login to my TM intra thingy.. then, she called her leader la kot.. without put me in mute, die jerit kt leader die "kak.. cmne ni kak..reset p/word x leh masuk jgk.. dh la kul 5.20 ni.. nk balik.." .. and i was like ???? is that the way you handle ur customer?? is that can be called as professional way of handling customer?? hello.. baru 5.20.. bukan 5.30.. aku hari2 pn balik 6.30.. wat's the issue???
seriously, after that, when it comes to ITSSO.. aku hanya mampu mengeluh....